Refund policy
Here's a clean, clear no-return policy you can drop straight into your Shopify store:
Return & Refund Policy
All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
Please review your order carefully before completing your purchase. If you have questions about a product prior to buying, contact us at [your email] and we'll be happy to help.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery at [your email] with your order number and photos of the issue. We will review each case individually and, at our discretion, may offer a replacement or store credit.
Digital Products
All digital products are non-refundable and non-transferable upon delivery.
Questions
For any order-related questions, reach out to us at blvcklightai.com or blvcklightai@gmail.com.